How do I login to my Theme 404 account?

Follow the following steps to login your account.
1. Go to login page.
2. You will see the “Log into Your Account” form. Now, sign in with your login details.

What is the refund policy of Theme 404?

Please refer to Refund Policy page for details.

What is the Terms & Conditions of Theme 404?

Please refer to Terms & Conditions page for details.

How to install the theme?

Approach I : From your admin dashboard.

1. Log into the WordPress Dashboard with your login details.
2. Select the Appearance panel, then Themes.
3. Select Add New.
4. Then select Upload Theme button.
5. Click Browse to locate your theme zip file.
6. Select your theme and click Install Now.

Approach II : Upload and install theme through FTP client

You can use FTP client like FileZilla to connect your web server.

1. Unzip your theme to your Desktop.
2. Using an FTP client to access your host web server, go to /wp-content/themes/ and upload your new copy theme
3. Now, log into the WordPress Dashboard with your login details.
2. Select the Appearance panel, then Themes.
3. You will see the theme in the list.
4. Then click Activate button.
5. Now the theme will be activate and go through the following options to set up the theme step wise.

How can I get support for the item I purchased?

We have very strong documentation for our users. So just follow the documentation to setup your theme.

If you could not get your answer from the documentation use one of the following approach.

Approach I

Create a topic form the support forum.

Approach II

Contact us from our Contact us page.

Approach III

Email your query directly at our Mail Box

How to activate my licence key?

To active the licence key of the theme follow the following steps.

1. Login in to your dashboard.
2. Got to appearance > Theme Licence
3. Enter your theme license key.
4. Click on Save.

Is license only valid for one website ?

Yes, it is only valid for one domain and one website.

Do I get the automatic updates of the themes?

Yes. you will get the automatic updates of the theme if you have a valid licence key.

How do I upgrade my theme to latest version?

To upgrade you theme with latest version follow the following easy steps

1. download the latest theme ZIP file from your Theme 404 account page.
2. Replace your theme folder with this new folder via FTP or you can follow any others alternative way.

Note: You will be notified about the updates to the themes if you have already activated theme and valid License Key.

Notice: If you have customized or added features in the parent theme we can not guarantee theme updates will be work perfectly.

What will happen if I do not renew after one year?

If you do not wish to renew after the licence after a year, your site will still be running fine just your product would not be eligible to get new version updates.

Why do I have to pay each year for the theme after I purchase it?

If you want to update and best support form our experts then you need to re-purchase it. But if you don’t need update and high priority support then you don’t need to re-purchase it.